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ScotRail: public ownership but no consultation with the public?
Despite promises of a new era under state control, the SNP government backs massive cuts to ticket office hours while ignoring safety concerns and excluding disabled passengers from consultation, writes ANN HENDERSON

SCOTRAIL, in public ownership since April 2022, is proposing to reduce station ticket office opening hours in stations across Scotland.

The Scottish government Cabinet Secretary for Transport Fiona Hyslop MSP, in response to a question in Parliament from Richard Leonard MSP last month, advised MSPs that she had considered the proposed changes carefully and was content with them.

“Content with proposals” that have not been scrutinised by the public, proposals that were not shared with the disabled passenger body Mobility and Access Committee Scotland, proposals that will impact on other station facilities such as waiting rooms and toilet facilities where currently provided, proposals to which the trade unions are opposed. RMT has accused ScotRail of misleading the public.

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