RETAIL union Usdaw condemned “appalling levels” of violence and abuse against retail workers today after a shocking new survey found that incidents have nearly doubled on pre-coronavirus levels.
Daily reports of racial and sexual abuse and physical assault — including threats with weapons — skyrocketed from a 2019-20 high of more than 450 to over 850 in 2021-22, according to research conducted by the British Retail Consortium (BRC).
The trade association warned that, alongside the “huge emotional and physical impact on people, retail crime bears a huge financial cost,” totalling a whopping £1.76 billion in the latest figures.
EDDIE DEMPSEY explains why the RMT is calling for urgent action against assaults on staff and passengers on our public transport system
Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street



