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Watchdog Ofgem orders energy firm E.on to pay record £12m fine for 'extensive' mis-selling between 2010 and 2013
Industry regulator Ofgem orders multinational energy giant E.on to pay £12 million in fines — less than a week’s profit — for “extensive” mis-selling practices spanning from June 2010 to December 2013
Greey energy privateer E.on was ordered to pay a record fine yesterday for mis-selling and misinforming vulnerable customers on tariffs.
Industry regulator Ofgem ordered the multinational energy firm to pay £12 million in fines — worth less than a week’s profits — for “extensive” mis-selling practices spanning from June 2010 to as recently as last December.
The regulator said it was imposing its biggest-ever fine on the firm in light of failures to train and monitor staff, misinforming customers, “insufficient attention to energy sales rules” and disclosing key terms of contracts only after customers had signed up.
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