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Campaigners ‘extremely disappointed’ at lack of reforms from Ofgem as watchdog decides not to lower standing charge
An online energy bill
CAMPAIGNERS blasted energy regulator Ofgem today for leaving vulnerable households in “dire situations” after it refused to lower standing charges on bills.
Despite energy debt ballooning to £3.8 billion, the regulator confirmed it will not lower the charges, which customers pay regardless of how much energy they use.
It came after a year-long consultation in which Ofgem received 30,000 submissions on the public’s views on the charges.
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