Skip to main content
Work with the NEU
‘Insulting’ language against hospitality workers removed from government guidance

AN “OFFENSIVE” and “wrong-headed” government fact sheet on upcoming changes to tipping laws has been rewritten following a Unite campaign.

The Department for Business and Trade Guidance sparked union fury after releasing the guidance last month over changes coming into force October.

Its fact sheet argued that total control by workers “could risk certain groups of workers being disadvantaged by a ‘tyranny of the majority’ or even indirect discrimination.”

Unite general secretary Sharon Graham said: “Unite is glad the government saw sense and removed this insulting language towards hospitality staff, which had no place on a fact sheet released by a Labour government.

“However, the new tipping laws do not go far enough to protect workers in the sector, as the onus is still placed on guidance and consultation rather than a firm policy on collective bargaining.”

Before releasing the fact sheet, ministers reneged on a promise to hand over full control of tip allocation to workers under the new Tightening Tipping Law.

It will instead mandate that when employers draw up a tipping policy they must consult the workforce, ideally through a union or elected representatives. Any measures will be enforced via the employment tribunal system.

Unite hospitality lead organiser Bryan Simpson said: “While there are improvements to the fact sheet in terms of the removal of offensive language towards hospitality workers, Labour must come forward with a fairer system to ensure every worker gets their tips.

“Under this new law, employers will still be able to manage tips unfairly. The Act needs to be strengthened, placing workers and collective bargaining at the centre of it and Unite will continue to fight for this.”

A government spokesperson said:  “We promised to give workers a stronger voice on tipping, and that’s exactly what we’re doing.

“Our Employment Rights Act will require employers to consult with workers in a meaningful way, with trade union representatives where available, when developing or reviewing tipping policies.”
 

The 95th Anniversary Appeal
Support the Morning Star
You have reached the free limit.
Subscribe to continue reading.
Similar stories
Britain's new Prime Minister Andy Burnham speaks to staff and media at 10 Downing Street in London, July 20, 2026
Politics / 21 July 2026
21 July 2026

The Tories introduced the 50% strike ballot threshold to make industrial action harder. MATT WRACK argues that a Labour government has no justification for leaving it on the statute book

UNION RIGHTS ARE HUMAN RIGHTS: St Mungo's workers outside the homeless charity's head quarters in Tower Hill, London, as they start a month long strike over pay, May 2023
Workers' Rights / 21 March 2026
21 March 2026

The unions are unhappy with the Employment Rights Act 2025 and with good reason. KEITH EWING and Lord JOHN HENDY KC take a close look at why the Bill promised more than it delivered