POSTAL workers are being treated in an awful way by “faceless HR staff who now run the company,” Communication Workers Union (CWU) delegates have said.

An emergency motion warning of an “out of control and unaccountable” fifth column within Royal Mail was passed unanimously at the union’s annual conference in Bournemouth today.

Plymouth and East Cornwall delegate Ralph Ferrett said: “Anyone who is old, anyone who is sick, who is awkward — [HR] see it as their job to get rid of them.”