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3 in 4 shopworkers say pandemic has brought rise in abuse

SHOPWORKERS have faced greater abuse from customers during the coronavirus crisis, with some staff being physically assaulted, according to a new report published today.

Three out out of four workers surveyed by retail union Usdaw reported that the pandemic had brought an increase in abuse. 

Virtually all of those questioned said that they had experienced verbal abuse, more than half told of being threatened and one in 10 had been assaulted.

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