Skip to main content
Donate to the 95 years appeal
People cut back on food to pay their telecom bill, Ofcom research finds

HUNDREDS of thousands of people are cutting back on food and clothing so that they can pay their telecom bills, government regulator Ofcom revealed yesterday.

The watchdog said it was clear that telecom providers “can do more to support customers who are in financial difficulty.”

Ofcom research found that an estimated 4.7 million UK homes have struggled with the cost of their telecoms bills this year.

The regulator found that almost one in five (19 per cent) has experienced problems in paying for communication services, with 5 per cent of customers having reduced spending on food and clothing.

Groups most likely to be in difficulty are households with someone unemployed and looking for work, young people aged 18 to 24 and people with an underlying health condition.

“Lockdown has laid bare our dependence on a reliable internet connection,” said Ofcom networks and communications group director Lindsey Fussell.

“So it’s important that affordable options are available so everyone can stay connected, particularly those who have fallen on hard times.”

The 95th Anniversary Appeal
Support the Morning Star
You have reached the free limit.
Subscribe to continue reading.
More from this author
glasto
Festival Review / 1 July 2025
1 July 2025

WILL STONE witnesses a thrilling festival super-charged with opposition to the British government’s policies on Gaza

Kneecap performing on the West Holts Stage during the Glastonbury Festival at Worthy Farm in Somerset, June 28, 2025
Britain / 29 June 2025
29 June 2025

BBC accused of silencing acts at Glastonbury for standing in solidarity with Palestine

Andy Burnham, Mayor of Greater Manchester, speaks to the media on College Green in Westminster, London, May 14, 2025
Glastonbury / 29 June 2025
29 June 2025
People chat on a hill near the Glastonbury sign during the Glastonbury Festival at Worthy Farm in Somerset, June 26, 2025
Glastonbury / 27 June 2025
27 June 2025
Similar stories
Pupils eating school dinners, March 2007
TUC Congress 2024 / 10 September 2024
10 September 2024
We need a ‘right to food’ enshrined in law and universal free school meals, as 7.2 million households face food insecurity after years of devastating failed Tory policies, writes ANNETTE MANSELL-GREEN