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TSSA to ballot London Underground workers
A sign for the London Underground seen through the closed shutters at Euston station, central London, November 10, 2022

RAIL union TSSA is to ballot customer service managers at London Underground on strike action in a dispute over changes to working practices.

The union says bosses plan to “dramatically reduce” the numbers of customer service managers and change their terms and conditions and, potentially, their work locations.

Talks with the conciliation service Acas have failed to resolve the dispute.

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