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RMT demands action on ticket office cuts and chronic understaffing

THE RMT rail union has demanded an end to ticket office cuts and chronic understaffing on the London Overground.

Arriva Rail London, which runs the Overground service, has slashed ticket office hours and removed Oyster services, a move that has left passengers, particularly the most vulnerable, with limited support. 

Today RMT general secretary Mick Lynch said: “Staff shortages and the removal of key services can put passengers at risk, especially those who rely on face-to-face assistance.

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