Skip to main content
Work with the NEU
Charity calls for older people to have legal right to access public services offline

OLDER people should have a legal right to access all public services offline, Age UK said today.

The charity conducted research on the challenges posed by the shift to a “digital-first” approach in essential services such as healthcare and finance.

A survey of 1,000 people over 60 found that a third believe life is harder than it was five years ago because more services are online.

The 95th Anniversary Appeal
Support the Morning Star
You have reached the free limit.
Subscribe to continue reading.
Similar stories
Christina McAnea
Workers' Rights / 10 November 2025
10 November 2025

Roger McKenzie talks to general secretary of Unison CHRISTINA McANEA about the impact of the cost-of-living crisis on members, the local government funding emergency and the threat of Reform UK

8computerdata
Features / 2 October 2025
2 October 2025

Digital ID means the government could track anyone and then limit their speech, movements, finances — and it could get this all wrong, identifying the wrong people for the wrong reasons, as the numerous digital cockups so far demonstrate, warns DYLAN MURPHY