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Post Office's ‘malignant culture’ and ‘bored’ chief destroyed lives, inquiry hears
Members of the Justice For Subpostmaster Alliance (JFSA) protest outside Aldwych House in central London as former Post Office boss Paula Vennells is due to give evidence on her third day at the Post Office Horizon IT inquiry, May 24, 2024
THE POST OFFICE’S “malignant culture” destroyed the lives of the victims of the Horizon IT scandal, not the system, an inquiry heard today.
Ex-chief executive Paula Vennells was “more bored than outraged by subpostmasters’ complaints” as more than 900 were prosecuted due to the faulty system making it look like money was missing from their accounts, said Edward Henry KC.
“Such heartlessness came from the top,” said the KC in his closing submission to Horizon IT scandal inquiry chairman Sir Wyn Williams.
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